Our Services

Orders & Returns

We offer a variety of ways to order that make it quick and easy. We supply a number of tools that improve the ordering process and make it more accurate and less time consuming. Ordering options are described below. Of course, you can always call our order department to place an order or to ask questions.


MLAccess is Miami-Luken's web-based ordering system. We provide instant access to real-time pricing and inventory status. It provides easy ways to enter your order or returns. We supply a wireless scanner that you can use to scan the NDC/UPC or item number of the product you want. An Order Confirmation is sent back to you almost immediately. You can enquire about your purchases through a completely customizable selection process. Daily, weekly, and monthly dollar totals of your purchases are also provided. The system is accessible from any location with an Internet connection and is compatible with any operating system using Internet Explorer 7.0 and above. Click here to see a preview of our software.

OrderDesk II

The OrderDesk II ordering system interfaces with most Pharmacy Systems. This allows ordering and receiving processes to maintain your inventory and acquisition costs, which is done by using Electronic Data Interchange transactions (EDI). The transaction sets used are 850 purchase order, 855 order confirmation/receiving, and 832 price and product numbers.

CSOS (Controlled Substance Ordering System)

CSOS is a certified system which allows pharmacies to order electronic controlled substance orders. The system supports all the necessary reporting requirements to conduct controlled substance ordering transactions without using DEA Form 222 (Blanks).


We maintain an extensive onsite inventory, which means that we can usually fill your entire order immediately. Our rigorously monitored fulfillment and logistical processes have earned us our reputation as one of the most accurate and on-time pharmaceutical wholesalers in the United States.

Rx Purchasing Programs

  • OptiSource Generics
  • Automatic Generic Substitution
  • Auto-Ship Program

OTC Programs

  • Good Sense Private Label
  • Basic, Nature's Bounty, and other major brand and private label vitamins
  • Card Program
  • Merchandising

Diversified Purchasing Programs

  • Home Health Care Products
  • Candy (bars, gum, mints, bag candy and seasonal varieties)
  • General Merchandise

Support Services

  • Startup & Acquisition Assistance
  • Advertising Program
  • Retail Price Stickers (following Hamacher pricing or custom pricing)
  • Shelf Labels (with or without barcodes)
  • Updates for Point-of-Sale systems
  • Updates for Acquisition cost
  • Management Reports
  • Professional Account Representatives

Smart Pharmacy Conference

The annual Miami-Luken Smart Pharmacy Conference was created around the idea to make your pharmacy smart! The Conference facilitates professional development for pharmacy practitioners through continuing education sessions, vendor identification, networking opportunities, and social events. Each year we provide the latest insights in the pharmaceutical and healthcare industries, while maintaining a warm, family-friendly environment. Learn more